Just yesterday, we got another phone call from one of our customers.  “My watch doesn’t open, I got the wrong one”.  “No, we say, all HourPower watches open, let us help you”.

Patiently, our account coordinator, Marie, explains that you lift the small spiral tab at the base of the watch, opening it like a compact. Then we hear an “Ah-Ha, this is really easy”, at the other end of the line.  As their eyes gaze on the engraving that was ordered, we hear another positive sound letting us know our unique locket watch is a hit.

Just to make sure, Marie continues her explanation showing how to open the hidden chamber from the back to insert a picture. “Ooh”, says the phone call, “this is such a neat construction.”

We agree and we’re always happy to help.

P. S.  See a video of this procedure at:  http://hourpowerwatches.com/how-it-works.html