This has certainly been a strange summer for our watch company (www.HourPowerwatches.com)—and probably all watch companies. We placed our order for a new supply in January and expected them 2 months later—but they never came. We kept calling and the factory kept pushing up the date of arrival.
We ran out of our most popular styles—The Maxim and The Sophisticate— and we still couldn’t push up the date. We begged. We pleaded that we now had a waiting list. We even resorted to yelling. To no avail. That’s because the Japanese movements that keep our unique, high quality watches ticking could not be produced fast enough. It seems that after the Japanese earthquake, the electric power was rationed on half time to all manufacturing companies. Therefore, the orders took more than twice as long to be produced.
No matter. We wouldn’t compromise with any other movement in our watches. We know our customers count on our timepieces to produce absolutely accurate time—all the time.
It was worth the wait. They just came in—handsome, special, with the best quality movement.
We just got an order from a family who had lost someone they loved very much. We didn’t know who it was, but we knew that these people were looking for a way to go on with their lives and to stay linked to their special person.
Engravable picture discs for HourPower watches
They ordered 4 watches — all the same style, all the same engraving, “Always loved, never forgotten” (name and date) and they ordered the same permanent silver picture disk. We thought about what it would feel like to share these watches with the people who were most affected with loss. And, we concluded that this was a very supportive way to solidify the feelings within the group. It was a wonderful way to share their memory and yet be part of the world.
We had occasion to call the person placing the order with a question. The man who answered was very excited to have found www.hourpowerwatches.com. He liked the idea of wearing a wristwatch because time was such a symbol of the life he shared with his wife. But, also because it was so convenient and easy to create a special place on the wrist to always remember what had been.
It is amazing. We are always learning from our customers. They teach us how to use our timepieces in new and creative ways. And each new idea solidifies HourPower’s ability to convey love and joy and memory and inspiration and motivation….
